IT SOLUTION IN FINANCIAL SECTOR
In Financial Sector, Client CIO understands their technology infrastructure is the backbone that drives the evolvement of the core business offering, and the customer's experience. Financial institutions rely on the simplified and reliable IT managed services and solution from BROCENT to maintain a cost efficient IT operation, and highly secured IT infrastructure to serve and protect the customer's digital assess from cyber attacks.
Customer in the financial sectors needs proper financial IT support when the right mix of software, servers and services supports their business. As an integrated IT managed service provider, BROCENT works as the virtual IT department to plan, implement and support all that technology, and keeps the servers running 24 x 7, the software upgrade plan, the users supported and staff onboard/offboard IT management. This strengthens in-house capabilities and lower costs or establish a fully outsourced infrastructure.
Financial Focal in Asia | Where BROCENT's Presence
Global Financial Centers Index,GFCI 28
SHANGHAI
China Mainland Financial Center. Rank #3 globally. 65 highly accredited IT engineers are supporting here.
HONG KONG
Asia Regional Financial Center. Rank #5 globally. 16 highly BROCENT accredited IT engineers support here.
TOKYO
Asia Regional Financial Center. Rank #4 globally. 8 highly BROCENT accredited IT engineers support here.
SINGAPORE
Asia Regional Financial Center. Rank #6 globally. 11 highly BROCENT accredited IT engineers support here.
Financial IT Service Challenge
The IT profile of financial service providers is unique. It ranges from retail banking IT services to private wealth management IT support and from General IT management to investment advisory firm IT support. BROCENT as a ASIA-wide MSP providing IT support, cybersecurity and cloud solutions for hedge funds, private equity, family offices and asset managers. BROCENT provides the experienced, committed expertise to establish the right mix of hardware, software and networks. Brocent can be your IT Team or we can take on some or all of your IT challenges, building solid, long-term client relationships.
Technology has become an important differentiator in the finance and accounting industry. To attract and keep both clients and talented employees, you need to provide the sophisticated technology that they expect.
But it's hard to keep on top of, and be an expert in, all the new technologies that are available. Financial services firm can gain immediate access to the latest expertise and guidance., financial services firm can gain immediate access to the latest expertise and guidance.
Security is another huge concern for the financial services industry. Data breaches involving financial services firms increased by 480% from 2017 to 2018. Cybercrime now costs the financial services sector more than any other industry with no end in site.




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IT SERVICE FEATURES &BENEFITS

SIMPLIFIED IT OFFERINGS
TOKEN - a way of delivering Break-fix, IMAC, Project based complex IT service

MULTIPLE COUNTRY &CITY IT SUPPORT
56 cities localized field service team are centrally managed by Brocent L2 controllers, that address your IT matters instantly.

CLOUD MONITOR &TICKET SYSTEM
Multiple tenants enabled IT support system receives and thousands of request,
that drives all our technician force.

24/7 MULTIPLE LINGUAL HELP DESK
Single Point of Contact in English & Chinese for all technical support via our Call Center & Online Support Desk

ONE RATE, ONE REGION
Wherever the service is requested to deliver in China cities (Excl. HK), it works with one price.

STRUCTURE IT DOCUMENTATION
As a well organized IT team, we manage the SOP, Technical White Paper and Knowledge base in every operation.